Terms and Conditions

Our Member Scheme is Green Rewards which is operated by our parent company Green Leaning Limited trading as Green Rewards, and joining Green Rewards through a Local Green Points scheme means Members accept the terms and condition of Green Rewards as set out below.

Joining Green Rewards

You can apply to join as a Member of Green Rewards by completing the online registration. By applying to become a member you accept these rules.

Members must be over 18 and have a valid email address for an online account. We will use the contact details from your registration to communicate with you and you are responsible for keeping your personal information up to date. An Account cannot be in joint names. Multiple Accounts cannot be pooled or Green Points ("Points") transferred to another Account unless you are donating Points to a School or Charity Green Rewards Group Account or a charity promoted through the Local Green Points scheme.

We may refuse membership application for any good reason.

Once the registration process is completed we will set up a Green Rewards Account in your name and your email address will be your unique identifier for online accounts. You can then earn Points on various purchases. We will record on your Account any Points you earn or redeem.

Green Rewards Member Rules

These Rules (including our Policy on Privacy and Data Protection) govern the collection and use of Points and other aspects of our programme and set out the terms of the contract between Green Leaning Limited trading as Green Rewards ("us/we") and each Member ("you").

Earning Points

You can earn Points by shopping in our Green Shop where Points are earned on the cash element of transactions (i.e. not on vouchers or Points spent). We reserve the right to vary the amount of Points issued for cash spent at any time.

From time to time we may also make promotional Points offers, such as Points offered for new registrations, or Points offered for writing a product review. We reserve the right to amend or withdraw any such offers at any time.

Green Rewards has Partners through whom you can earn Points by buying their goods or services, or be awarded Points for some other reason such as through the Local Green Points scheme for waste and recycling. Partners determine the particular transactions on which Points can be earned and the number of Points to be earned. We will credit Points to your Account when one of our Partners tells us you have undertaken a relevant transaction with them, or that it has awarded a number of Points to you. Partners will take different periods to notify us of Points to be credited and we are not responsible for any failure, delay or error by a Partner notifying us of Points to be credited. If a transaction on which Points are issued is cancelled, reversed or not completed, we will reverse the associated Points movement when instructed by the relevant Partner. Local Green Points LLP, a Partner of Green Rewards, is itself reliant on the regularity and quality of service and information provided to it by local authorities to determine the value of Points awarded for waste and recycling, and neither we nor Local Green Points LLP is liable for any failure in calculating allocations of Points as a result of information not being provided in a timely and accurate manner by local authorities.

Transactions on which you earn Points are made directly with the relevant Partner and we have no responsibility for the delivery, standard, quality or otherwise of any goods or services received or supplied.

Redeeming Points

Green Rewards' Suppliers are companies with whom a Member can redeem Points to obtain goods or services ("Rewards"). These rewards are featured in our Green Shop.

There is a set number of Points needed to obtain a Reward, however you can combine cash and vouchers with your Points. You cannot redeem Points until they are credited to your Green Rewards Account. The process for redeeming Points is explained on our website. You may be issued with a voucher for a particular Reward item or experience.

All Rewards are subject to availability. Transactions on which Points are redeemed are made directly with the relevant Supplier and we have no responsibility for the delivery, standard, quality or otherwise of any goods and services received or supplied or the failure of a Supplier to honour a redemption or make a specific Reward available.

Rewards are subject to all applicable legal rules and the terms and conditions (including booking requirements, cancellation restrictions, return conditions, warranties and limitations of liability) of the Supplier. Redeemed Points cannot be reused. If a transaction on which Points are redeemed is cancelled, reversed or not completed, we will reverse the associated Points movement.

Green Rewards Vouchers

Our Green Rewards vouchers which are available in electronic and paper forms can only be redeemed for products and services offered in our Green Shop. Vouchers can be combined with Points and cash on a transaction. Unless otherwise stated, vouchers expire 12 months from the date of issue. Change is not provided on vouchers that are not spent in full, and vouchers are not divisible.

Retail Partner Offers

Members living within a Local Green Points scheme defined area are eligible for discounts and other special offers provided by Green Rewards’ Retail Partners. These offers are publicised on the Local Green Points scheme website and qualifying Members will need to present their Local Green Points Activation Card to Retail Partners to take up any offers. Green Rewards reserves the right to amend and withdraw Retail Partner offers publicised via the scheme website at any time. All Retail Partner offers are subject to availability and transactions on which offers are used are made directly with the relevant Retail Partner and we have no responsibility for the delivery, standard, quality or otherwise of any goods and services received or supplied or the failure of a Retail Partner to honour an offer or make a specific offer available.

Donating Points to Charities and Schools

You can donate some or all of any Points you earn to our partner charities and schools which are featured on our website. Points donated are totalled for each charity and school annually when a donation is paid for the full value of the points less a 2.5% administration fee.

Shopping on www.greenrewards.co.uk

The Green Shop at www.greenrewards.co.uk features ecologically considered products, charity gifts and experiences from a group of specialist suppliers. Shopping for these offers is through www.greenrewards.co.uk and subject to the terms and conditions outlined here.

N.B. unless you have joined as a member of Green Rewards and log in before closing your shopping transaction, Green Points cannot be earned or redeemed for transactions in the "Green Shop".

Maintaining Your Account

You will receive regular updates regarding your Points balance, scheme progress and participation.You will also be able to see your latest Points balance, and details of Points earned and redeemed, in the "Account" section of our website. We will correct a Green Rewards Account if it is shown to our reasonable satisfaction to be wrong.

Points have no expiry date.

You may close your Green Rewards Account at any time by notifying us. Any Points balance will be lost when you close your Account.

In the event of the death of a Member we will transfer Points to another Green Rewards Account if adequate evidence of the deceased Member's legal representative's authority is given to us.

We may also, on notifying you, immediately suspend or terminate your membership rights, and/or close your Green Rewards Account, if you breach these Rules; if we reasonably believe that you have dealt with Points in a manner not permitted by these Rules or any applicable Partner's terms and conditions; if we reasonably believe you have been involved in any theft from or misconduct in connection with us, any Partner or Supplier; if you supply false or misleading information to us or if you are abusive or offensive to any member of our staff.

Points can only be earned, held, transferred or redeemed as set out in these Rules. Any other use, award, sale, exchange or transfer of Points, or attempt to do so, is a serious breach of these Rules. Any Points not earned and held in accordance with these Rules will be invalid and cannot be redeemed for Rewards. Any such Points on a Green Rewards Account will be deducted and, if they are redeemed, we will ask the Supplier to cancel the relevant Rewards and we may take other appropriate action.

You are responsible for the security of your Green Rewards Account and the log in details used to access your online Account information. You should notify us immediately if you suspect that someone else knows your log in details so that we can suspend your Account pending issuance of new log in information. We will not be responsible if any of your Points are redeemed by someone else in possession of your log in details. Vouchers are not personal and will not be reissued if lost.

Postal Accounts

Through our Partners such as Local Green Points we may offer Postal Accounts and it will be at our absolute discretion which Rewards and Retail Partner Offers are made available to Members with Postal Accounts at any given time.

Collection and Use of Data

Our Policy on Privacy and Data Protection (which is incorporated into and forms part of these Rules) sets out the information that we will gather on you, how this information will be used and who it may be shared with. The Policy is available on our website. We will comply with our Privacy Statement. If you notify us that you do not wish to receive marketing information from us or be contacted by us for promotional purposes in connection with Green Rewards and/or by our Partners or Suppliers we will comply with such request and pass on any relevant request to our Partners and Suppliers. If for any reason we need to transfer personal information outside the European Union for a specific purpose, we will ensure that it is treated to UK standards.

If we sell or transfer Green Rewards to another company we may transfer all of our rights and obligations under these Rules without any further consent and may disclose or transfer all information we hold about you to a prospective or actual new owner. Such a disclosure or transfer will not alter your rights in respect of the use that can be made of your information by such other company.

Miscellaneous

We may make changes to these Rules and will give you as much notice as we reasonably can. Earning or redeeming Points on a Green Rewards Account after such a notification will constitute acceptance of the revised Rules.

We may suspend or terminate Green Rewards but will give you as much notice as we reasonably can before we do so. If this happens all Green Rewards Accounts will be suspended or terminated.

These Rules set out all of the terms of our contractual relationship with you and will prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. These Rules are governed by English law.

We will only be liable to you if you suffer loss as a result of a breach by us of these Rules and, if so, our sole liability will be to credit your Account with any Points which have been wrongly deducted or should have been credited but were not. These Rules shall not exclude or limit our liability for death or personal injury caused by our negligence.

You can contact us by logging onto our web-site.

Green Rewards is a trading name of Green Leaning Limited.

Green Leaning Limited is registered in England & Wales under company no. 7490327. Its registered office address is 8 Baden Place, Crosby Row, London SE1 1YW

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